Thanks for shopping at ANN CHERY

If you are not entirely satisfied with your purchase. We are here to help.

RETURNS & EXCHANGE:

You have 30 days to return an item from the date you received it. To be eligible for a return or exchange, your item must be unused, with all tags still attached, shipped back in their original package, items must be free of scents and marks and in the same condition that you received it.

Selected items such as: Comfort Line, Luxury Line, Power net Line, are all final sale items and cannot be returned or exchange.

* Just one time exchange
* Exchanges just apply for sizing not for a different model.

Please send your item to the following address:

Ann Chery Fajas USA Inc
3550 NW 115TH AVE
DORAL FLORIDA, 33178
United States

Once your package is in our store please allow up to 21 business days to process your return. We, of course, try to process it as quickly as possible.

REFUNDS:

Once we receive your item, we will inspect it and notify you that we received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved. We will initiate a refund to your credit card (or original method of payment). You will received the credit within a certain amount of days, depending of your card issuer’s policies.

SHIPPING:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

CONTACT US

If you have any questions on how to return your item to us, contact us at web.usa@annchery.com.co.